Last updated: 2026-06-26

Support

Send a clear note and we will help you troubleshoot Nymbra.

support@sudo-rahman.fr

Typical response time: 48 business hours.

Contact support

Include as much context as possible. A screenshot or screen recording helps when it explains the issue.

Before contacting us
  • Tell us your device model and iOS or iPadOS version.
  • Describe what you tried to do and what happened instead.
  • Attach a screenshot or recording if it helps.
We can help with
  • Getting started with the app
  • Imports, previews, search, favorites, and exports
  • Subscriptions, restore, upgrades, and App Store billing questions
  • Bug reports and unexpected behavior
  • Privacy and legal questions

Nymbra

Private file vault

Files, previews, and metadata are stored on the device. Nymbra does not use a server account for vault content.

Local encryption Face ID lock

Resources

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