Last updated: 2026-06-26

Support

Send a clear note and we will help you troubleshoot Nymbra.

support@sudo-rahman.fr

Typical response time: 48 business hours.

Contact support

Include as much context as possible. A screenshot or screen recording helps when it explains the issue.

Before contacting us
  • Tell us your device model and iOS, iPadOS, or macOS version.
  • Describe what you tried to do and what happened instead.
  • Attach a screenshot or recording if it helps.
We can help with
  • Getting started with the app
  • Imports, previews, search, favorites, and exports
  • Subscriptions, restore, upgrades, and App Store billing questions
  • Bug reports and unexpected behavior
  • Privacy and legal questions

Nymbra

Private file vault

Vault content is stored on device by default. If iCloud sync is enabled, encrypted files and vault metadata are stored in iCloud for your devices.

Resources

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